If your problem is resolved at stage 1 or 2 then its likely
a problem with either your filters or the way any extensions
are wired up.
~ Check that you have installed
your filters correctly.
~ Add one piece of equipment and filter at a time so that you
can track down where the problem lies.
If BT find that your problem
is at these stages they will in all likelyhood make a charge
for being called out.
If your problem is solved at stage 3 and particulary if you
were having problems related to a low SNR margin then consider
replacing the faceplate on your master socket with a special
NTE5 adsl faceplate.
See my page on low
SNR for more details. |