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About info is one of the UK's largest DSL broadband resource & information sites.

This site contains a wealth of information such as how ADSL & VDSL (fibre) broadband works.
There's tips on choosing an ISP, help comparing ISP prices and ISP performance.

A large section of the site is devoted to self help diagnostics and what to do if you run into problems with your broadband connection, such as how to get dsl line stats from your router to understanding how such things as SNR and attenuation can affect your connection. There's also a vast array of tutorials and FAQs about broadband.

It is independently run and a not for profit site.  Unlike some broadband sites, we do not focus only on ISPs which pay commission. Although the site is well known and respected within the ISP industry, our position means that we are free to tell you 'as it is' and allows us to carry information on far more ISPs than most other broadband comparison sites.

If you have a broadband problem and need some help - or just want to say hello - our community forum is frequented by many knowledgeable people, who may be able to assist you. We are a family friendly oriented site so please feel free to join us.

The site is continually expanding, with new pages being added or amended. New pages are normally announced on the Forum.

News news
user info Welcome, Guest. Please login or register.
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xx Moderator - burakkucat

January 30, 2016, 11:57:01 PM by kitz
Some of the more observant of you may notice that our resident black cat now wears a shiny new tag on his collar.

Burakkucat kindly stepped in last year to help out on the forums when I couldn't be around.  As a temporary measure he modded the broadband and tech sections, then I gradually kept adding more to the list.   However I think you will all agree that he is more than worthy of a position as full global mod, so Im happy to present him with his new hammer..

Thank you b*cat for your help.  :thumbs:
24 comments | Write Comment

xx Maintenance 24/01/2016

January 24, 2016, 02:52:41 PM by kitz
Taking the forums offline at approx 3pm 24/01/2015 to undertake maintenance and update tapatalk.
8 comments | Write Comment

xx Plusnet move to Dedicated WBMC

January 07, 2016, 07:26:07 AM by kitz
Plusnet have started migrating some of their customers over to their new Dedicated WBMC network.
More information and a specific thread where this can be discussed can be viewed on the forum topic:-

Plusnet move to Dedicated WBMC Network

1 comment

xx Happy New Year

December 31, 2015, 05:11:01 PM by kitz
Wishing everyone all the best for 2016.

10 comments | Write Comment

xx Seasons Greetings

December 22, 2015, 05:23:30 PM by kitz
It's that time of year again when Santa calls and the xmas trees go up so I'd like to take the  opportunity to wish everyone a Merry Christmas. 
May you and your loved ones have a good time and I wish you all the best for 2016.

As always, thanks to the regs for their valuable contributions & who help make these forums what they are.

In line with tradition, a seasonal photograph of the kitzkats.

12 comments | Write Comment

News pages are now dynamically generated via our forums. See here for historic news items.


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Details of any planned maintenance will be announced on the kitz forum. Maintenance and service status of is also posted to our Facebook page which serves as an off site record for problems which may affect our server.
  • No current known issues or scheduled maintenance.
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If you have any questions, or wish to leave any comments or suggestions then contact us via the
Discussion and Help Forums.

Please Note

Whilst I appreciate any mail or feedback you wish to send, I am only one person and as such I cannot offer personal advice via e-mail. If you have any questions of a technical nature I encourage you to register and post on the forum where there are many knowledgeable people, and even some ISP representatives, who can help with your query mail or feedback you wish to send,
If you wish to contact me regarding the site, you can do so at:


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