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About info is one of the UK's largest DSL broadband resource & information sites.

This site contains a wealth of information such as how ADSL & VDSL (fibre) broadband works.
There's tips on choosing an ISP, help comparing ISP prices and ISP performance.

A large section of the site is devoted to self help diagnostics and what to do if you run into problems with your broadband connection, such as how to get dsl line stats from your router to understanding how such things as SNR and attenuation can affect your connection. There's also a vast array of tutorials and FAQs about broadband.

It is independently run and a not for profit site.  Unlike some broadband sites, we do not focus only on ISPs which pay commission. Although the site is well known and respected within the ISP industry, our position means that we are free to tell you 'as it is' and allows us to carry information on far more ISPs than most other broadband comparison sites.

If you have a broadband problem and need some help - or just want to say hello - our community forum is frequented by many knowledgeable people, who may be able to assist you. We are a family friendly oriented site so please feel free to join us.

The site is continually expanding, with new pages being added or amended. New pages are normally announced on the Forum.

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xx G.INP / Retransmission - Questions to Openreach

August 19, 2015, 09:39:25 PM by kitz
As I'm sure most of you are already aware, BT Openreach is currently rolling out G.INP/Retransmission across its network.

Ian Lawrence who is their Chief Engineer and Director of Network Strategy & Engineering has kindly agreed to answer some of the more common questions about Openreach's implementation of Retransmission and progress to date posed my members of our community.

Those questions and Ian's answers are now available on this page: Openreach's implementation of G.INP / Retransmission
41 comments | Write Comment

xx Forum

August 10, 2015, 12:32:08 PM by kitz
I'm aware that the forum appears to be suffering from slow loading.   My hosts are currently looking into this matter.
It doesnt appear to be server specific as all other parts of the site are performing fine. Trying to track down what is causing it.
10 comments | Write Comment

xx Poll - Broadband, xDSL or DSL

July 29, 2015, 01:47:45 AM by kitz
I'd appreciate your thoughts and feedback on the terms "Broadband", "xDSL" & "DSL" please.

Most of us on here are aware that the correct term is xDSL, but when it comes to the General Public and search engines then 'Broadband' appears to be the most popular terms.
Unfortunately the vast majority of people don't have a clue what xDSL means and give a blank look if you say 'DSL'.  So what do you think would be best for the site for renaming of the historic ADSL section?

When it comes to the header pages Ive already started to rename and change ADSL to 'DSL Broadband' to cover both terms, but space in the top menu tab is limited.

19 comments | Write Comment

xx Forum & Main Site Integration.

July 28, 2015, 09:52:54 PM by kitz
The front page of the main website has had a make-over and now integrates with the forum.  Features are dynamic posting from the 'Site Announcement News' section and listing the most recent forum topics.

Members who are logged in will see a greeting and any notification of new PMs. 
8 comments | Write Comment

xx Main site changes.

July 26, 2015, 08:06:57 AM by kitz
I've been making some changes to the main site - mainly:

1) Tutorial and Tech sections have been merged.
2) The cookie compliance notification has been replaced.  The old one relied heavily on a third party geolocation plug-in script that was at times causing pages to load slower than they should.

Please be aware that there may be some strange caching issues.
32 comments | Write Comment

News pages are now dynamically generated via our forums. See here for historic news items.


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Details of any planned maintenance will be announced on the kitz forum. Maintenance and service status of is also posted to our Facebook page which serves as an off site record for problems which may affect our server.
  • No current known issues or scheduled maintenance.
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If you have any questions, or wish to leave any comments or suggestions then contact us via the
Discussion and Help Forums.

Please Note

Whilst I appreciate any mail or feedback you wish to send, I am only one person and as such I cannot offer personal advice via e-mail. If you have any questions of a technical nature I encourage you to register and post on the forum where there are many knowledgeable people, and even some ISP representatives, who can help with your query mail or feedback you wish to send,
If you wish to contact me regarding the site, you can do so at:


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