| Individual Ratings and Comments |
| Speed |
Support |
Reliability |
Value |
Satis |
Comments |
Added |
 | |  | | | i pay 14.99 a month and i beleive some get it for 9.99 so why?? | 09-01-10 20:24 |
 |  | | | | You have to pay to phone the tech support. The online help has disappeared. When connection drops (which has been every evening for the last 3 weeks) the only help you get is re-set the router or change the filters. | 30-12-09 20:22 |
| | | | | Slow, and impossible to terminate contract. | 14-12-09 11:28 |
| | | | | I'm about 5km from the exchange. On a good day I get 1Mb, but mostly less, often not working at all. AOL support always want me to reset the router. It's near impossible to get them to escalate to BT. Very frustrating. | 12-12-09 18:06 |
| | | | | AOL - main problem is getting sense out of customer service personnel ... | 03-12-09 20:59 |
| | | | | please enter a short comment:
AOL are rubbish | 09-11-09 18:22 |
| | | | | just keep going round in circles with their tech support, no resolution in sight, i am gonna ditch them | 03-11-09 00:58 |
 | | | | | AOL 8mb with AOL talk unlimited | 01-11-09 16:47 |
| | | | | On line help worse than usless.
Speed and connection reliability very very poor. Unfortunately so few providers in this area so am somewhat of a hostage. Value for money is influenced by other considerations as listed above. | 01-10-09 11:18 |
| | | | | Hopelessly slow, dreadful software | 21-09-09 19:41 |
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