| Individual Ratings and Comments |
| Speed |
Support |
Reliability |
Value |
Satis |
Comments |
Added |
 |  | | | |
has become very intermittent, disconnections and very slow speed,aol | 08-12-10 20:48 |
| | | | | PLEASE DONT CHOOSE AOL. THE SUPPORT IS PATHETIC,FRUSTRATING, AND USELESS. HAD NO INTERNET FOR 6 WEEKS ALL I NEEDED WAS A PASSWORD FROM THEM. PLEASE PLEASE THINK BEFORE CHOOSING AOL | 27-11-10 19:36 |
 | | | | | TERRIBLE CUSTOMER SERVICE.
CONSTANT DISCONNECTIONS.
SPEED OK WHEN I CAN ACTUALLY GET ONLINE. | 25-09-10 19:57 |
| | | | | AOL. Disconnections. Unreliable.Long contract. Useless Indian support. Slow. Throttled. Cheap. Moving to ZEN asap | 16-09-10 20:29 |
| | | | | Cheap but very poor customer service from AOL. When it works-OK: when not you are stuck! Moving away asap. NEVER AGAIN. USELESS | 15-09-10 13:22 |
| | | | | Was on Platinum. Useless speeds. Now on Silver. Same speed, third of the price. | 08-09-10 20:30 |
 | | | | | Happy enough | 04-08-10 15:47 |
| | | | | I live 2.3 miles from the exchamge and in this day & age can still only get 1mb. BT are also to blame for this. Packet loss can be a problem and frequent loss of service. AOL tech know very little. | 01-08-10 02:49 |
| | | | | There is no scheduled plan to upgrade my local rxchange from 1Mb speed | 31-07-10 16:46 |
| | | | | VERY POOR CUSTOMER SERVICE | 27-07-10 06:07 |
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