Supanet ISP website

Contact Details

Telephone Contact Details Dept  Details  Telephone  Cost  Hours Sales Sales 0800 915 8188 Free Mon-Fri: 09:00 - 20:00 Sat+Sun: 10:00 - 17:00 Cust Service CS 0906 700 1005 Premium - 50p min Mon-Fri: 09:00 - 20:00 Sat+Sun: 09:00 - 17:00 Online Contact Details  e-mail Sales: sales@supanet.net.uk   Cust Service: bbsupport@supanet.net.uk   Official Links Community Links Service Status

ISP information

Set up Connection Fee: £49.99 Parent/Group Supanet Free Modem? Free Dispute resolution OTELO Contract Length 12 months Support Location   Migration - In Free Customer Base   Migration - Out NO Provisioning

Products and Prices

Product Speed Price Cap Extra Excess Information Contr Phone Type Min 2Mb 14.99 2GB 0  99p GB Heavily shaped Free eve + w/e calls 12 Y Mid >8Mb 17.99 10GB 0  99p GB Heavily shaped Free eve + w/e calls 12 Y Max >8Mb 26.99 25GB 0  99p GB Heavily shaped Free eve + w/e calls 12 Y

ISP Ratings

Overall ratings   Supanet Avg Total Stars: 11.83   2.35   1.96   2.70   2.57   2.26    Speed Support Service VFM Satisfaction

Last 5 Ratings and Comments. Speed Support Reliability Value Satis Comments Added definitly not the best ISP we have had, but then we did migrate from talktalk... 12-04-13 1st chance I get I am changing isp got about another 12 months of increased charges for less service.. :-( 01-12-12 Up to 8Meg + phone.Appalling Customer service, constant overcharging, have finally plucked up the courage to switch after 8years, am dreading my final bill. Must be the worst company to deal with ever! 26-11-12 Thie ISP has gone 'down hill over the past 7 yars I have been with them 17-11-12 Product: BUSINESS 8MB 100GB CAP Usage limit supposed to apply to downloads only, but I think Supanet are counting my uploads too. Support giving no help or showing any knowledge 21-03-12 For more ISP comments and ratings see ISP ratings

Technical Details & Settings

Incoming Mail (pop3) server pop.supanet.com  DNS Servers 213.40.66.126 213.40.130.126  Outgoing Mail (smtp) server smtp.supanet.com  IMAP   Other also known as netline.net.uk Router Settings/Setup

Information is kept as up to date as possible but we recommend you check with the ISP for latest prices & offers.
Notification of any errors or omissions is appreciated.

Support location included due to requests for this information for those with hearing difficulties etc.