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Sky broadband
 Sky

Contact Details
 
Telephone Contact Details
Dept  Details  Telephone  Cost  Hours
SalesSales08442 411 815non-geoMon-Fri: 08:30 - 23:00
Sat+Sun: 08:30 - 23:00
Cust ServiceCS08442 411 653Nat NTSOpen 24/7

Online Contact Details
 e-mail Sales:  
Cust Service:    

Official Links Community Links
Sky Contact Form   SkyUser  

Notes
 


ISP information

Set up Connection Fee: Free Parent/Group Sky BSB
Free Modem/Router? Sky Router Dispute resolution OTELO
Contract Length 12 m Support Location India / UK
Migration - In Free Customer Base  
Migration - Out NO Provisioning IPstream & LLU & FTTCIPstream & LLU & FTTCIPstream & LLU & FTTC
Standard Line Rental 18.99 Line Rental Mandatory Yes

Products and Prices
Note:  Information below is a summary of standard prices.
For special offers and full details of monthly costs see Broadband Price Compare
Product Speed Price Line Total Cap Information Contr Phone Prov   Type
Unlimited 17Mb 28.99 0.00 28.99 Unlimited 12 Y 24/1.2 LLU only
Sky Fibre 38Mb 28.99 0.00 28.99 25GB 18 Y 40/10 Openreach FTTC
Fibre Unlimited 38Mb 38.99 0.00 38.99 Unlimited 18 Y 40/10 Openreach FTTC
Fibre Max 76Mb 43.99 0.00 43.99 Unlimited 18 Y 80/20 Openreach FTTC

ISP Ratings

Overall ratings
 Sky broadband
Sky

Avg Total
Stars: 16.61 
 3.30 
 
 3.05 
 
 3.51 
 
 3.64 
 
 3.29 
 
 
Speed
Support
Service
VFM
Satisfaction


Last 5 Ratings and Comments.

Speed Support Reliability Value Satis Comments Added
ISP ratingISP ratingISP ratingISP ratingISP ratingExcellent service with no visible contention, the only flaws which dropped some 5 to 4 stars are I have occasionally had outages after midnight, support is quite responsive and useful but not perfect.27-09-17
ISP ratingISP ratingISP ratingISP ratingISP ratingSky Fiber Max, about 105 metres from cabinet - up to now (from Feb. 2017) does exactly what it says on the tn ...31-08-17
ISP ratingISP ratingISP ratingISP ratingISP ratingUpto 17mb package. Usually recieve 3m/bits per second.11-07-17
ISP ratingISP ratingISP ratingISP ratingISP rating4.5Km FROM EXCHANGE-SPEED NEAR MAX . HAD SYNCH PROBLEM RECENTLY--RANG SKY AM-ENGINEER ARRIVED LUNCHTIME-DIAGNOSED LINE FAULT-SKY ORGANISED OPENREACH VISIT FOR NEXT DAY--NO HASSLE--JUST A SINGLE TELE' CALL--TRY THAT WITH BT!!!02-04-17
ISP ratingISP ratingISP ratingISP ratingISP ratingslow speeds re-syncs often 17-03-17

For more ISP comments and ratings see ISP ratings

Technical Details & Settings

Incoming Mail (pop3) server pop.tools.sky.com  DNS Servers 87.86.189.16
87.86.189.17
195.40.1.36 
Outgoing Mail (smtp) server smtp.tools.sky.com 
IMAP imap.tools.sky.com 
Router Settings/Setup See Sky set up information 

 

Information is kept as up to date as possible but we recommend you check with the ISP for latest prices & offers.
Notification of any errors or omissions is appreciated.

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