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Contact Details

Telephone Contact Details Dept  Details  Telephone  Cost  Hours Sales Sales 08442 411 815 non-geo Mon-Fri: 08:30 - 23:00 Sat+Sun: 08:30 - 23:00 Cust Service CS 08442 411 653 Nat NTS Open 24/7 Online Contact Details  e-mail Sales:   Cust Service:     Official Links Community Links Sky Contact Form   SkyUser

ISP information

Set up Connection Fee: Free Parent/Group Sky BSB Free Modem? Sky Router Dispute resolution OTELO Contract Length 12 months Support Location India / UK Migration - In Free Customer Base   Migration - Out NO Provisioning

Products and Prices

Product Speed Price Cap Extra Excess Information Contr Phone Type Broadband Unlimited >20Mb 15.00 Unlimited 0  ? LLU exchanges only £30 Activation Fee 12 N Lite >20Mb 0.00 2GB 0  ? Must have Sky TV + Sky Talk (add £14.50) line rental 12 TV Lite & Talk Anytime >20Mb 5.00 2GB 0  ? Must have Sky TV + Sky Talk (add £14.50) line rental 12 TV Unlimited & Talk w/e >20Mb 7.50 Unlimited 0  ? Must have Sky TV + Sky Talk (add £14.50) line rental 12 TV Unlimited & Talk Anytime >20Mb 12.50 Unlimited 0  ? Must have Sky TV + Sky Talk (add £14.50) line rental 1.3Mb upload 12 TV Broadband Unlimited >20Mb 10.00 Unlimited 0  ? Need SkyTalk Line Rental (add £14.50 line rental) 12 Y Connect >8Mb 17.00 40GB 0  ? Need SkyTalk Line Rental (add £14.50) 448kb upload 12 Y Fibre Unlimited &Talk w/e >20Mb 20.00 Unlimited 0  ? FTTC 40/10 & Talk w/e Need Sky Line Rental (£14.50) 12 Y Fibre Unlimited & Talk Any >20Mb 25.00 Unlimited 0  ? FTTC 40/10 & Talk Anytime Need Sky Line Rental (£14.50) 12 Y Fibre Unlimited Pro & Talk > 50Mb 30.00 Unlimited 0  ? FTTC 80/20 & Talk w/e Need Sky Line Rental (£14.50) 12 Y Fibre Unlimited Pro & Talk > 50Mb 35.00 Unlimited 0  ? FTTC 80/20 & Talk Anytime. Need Sky Line Rental (£14.50) 12 Y

ISP Ratings

Overall ratings   Sky Avg Total Stars: 17.38   3.39   3.11   3.63   3.81   3.46    Speed Support Service VFM Satisfaction

Last 5 Ratings and Comments. Speed Support Reliability Value Satis Comments Added Excellent customer service 13-05-13 ok for the price I pay per month, but overall its slow 02-05-13 A breath of fresh air after the experiences at talktalk. Best ISP I have used so far. 15-04-13 Used to be great, but for the past few months, speeds have been slow and service disconnects at random. 03-03-13 Simply awesome. Wish OpenReach would upgrade my PCP close to the Kingston Exchange though! 27-02-13 For more ISP comments and ratings see ISP ratings

Technical Details & Settings

Incoming Mail (pop3) server pop.tools.sky.com  DNS Servers 87.86.189.16 87.86.189.17 195.40.1.36  Outgoing Mail (smtp) server smtp.tools.sky.com  IMAP imap.tools.sky.com  Router Settings/Setup See Sky set up information

Information is kept as up to date as possible but we recommend you check with the ISP for latest prices & offers.
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