Kitz ADSL Broadband Information
Plusnet Broadband
support site  Support this site
PayPal Donate

site index
site search

adsl bar

ISP Information Page

adsl bar


PlusNet broadband

Contact Details
Telephone Contact Details
Dept  Details  Telephone  Cost  Hours
SalesSales0845 140 0200lo-call07:30 - 22:00 daily
Cust Service CS0114 296 5198Nat geo 07:30 - 22:00 daily
CS0800 432 0200Free
Tech Support BB Faults0114 296 5188Nat geo 07:30 - 22:00 daily
BB Faults0845 140 0080lo-call
Service StatusSS0845 002 0173lo-call24/7

Online Contact Details
 e-mail Sales:  
Cust Service:  
Online Enquiry Form Sales Enquiries

Official Links Community Links
Service Status
Help Assistant
Raise Support Ticket
Network Performance
CS Call Stats  
PlusNet UserGroup
Community Forum  


ISP information

Set up Connection Fee: Free Parent/Group BT Group
Free Modem/Router? Free Dispute resolution CISAS
Contract Length 12/18 Support Location UK
Migration - In Free Customer Base  
Migration - Out Free Provisioning IPStream & 21CN & FTTCIPStream & 21CN & FTTCIPStream & 21CN & FTTC
Standard Line Rental 17.99 Line Rental Mandatory Some

Products and Prices
Note:  Information below is a summary of standard prices.
For special offers and full details of monthly costs see Broadband Price Compare
Product Speed Price Line Total Cap Information Contr Phone Prov   Type
Unlimited 17Mb 13.49 0.00 13.49 Unlimited 12 N 24/1 BT 21CN WBC/WBMC
Unlimited 17Mb 20.00 0.00 20.00 Unlimited 12 Y 24/1 BT 21CN WBC/WBMC
Unlimited 17Mb 22.50 0.00 22.50 Unlimited 18 Y 24/1 BT 21CN WBC/WBMC
Unlimited 17Mb 30.48 0.00 30.48 Unlimited 22.99 for 12m 1 Y 24/1 BT 21CN WBC/WBMC
Unlimited Fibre 38Mb 17.49 0.00 17.49 Unlimited 18 N 40/2 Openreach FTTC
Unlimited Fibre 38Mb 25.00 0.00 25.00 Unlimited New customers only 12 Y 40/2 Openreach FTTC
Fibre Extra 76Mb 22.49 0.00 22.49 Unlimited 18 N 80/20 Openreach FTTC
Fibre Extra 76Mb 30.00 0.00 30.00 Unlimited New customers only 12 Y 80/20 Openreach FTTC

ISP Ratings

Overall ratings
 PlusNet broadband

Avg Total
Stars: 18.91 

Last 5 Ratings and Comments.

Speed Support Reliability Value Satis Comments Added
ISP ratingISP ratingISP ratingISP ratingISP ratingI was with Plusnet since 2004. Following BT takeover, customer service has been on a slow decline to the point where chat, ticketing system, and email problem reported has all been removed. Moving because of this + poor speed17-09-17
ISP ratingISP ratingISP ratingISP ratingISP ratingRecent experience has dropped my rating.18-08-17
ISP ratingISP ratingISP ratingISP ratingISP ratingCustomer service was excellent. Now is rubbish11-08-17
ISP ratingISP ratingISP ratingISP ratingISP ratingBB only, unlimited (legacy), stuck with ADSL. I find PN's customers service so deplorable compared to what it used to be that I only call if it's absolutely necessary and without expecting more help than going to Google17-07-17
ISP ratingISP ratingISP ratingISP ratingISP ratingJAM (just about managing) I get around 22Mbps on a up to 38Mbps.FTTC. Still poor...24-06-17

For more ISP comments and ratings see ISP ratings

Technical Details & Settings

Incoming Mail (pop3) server  DNS Servers 
Outgoing Mail (smtp) server 
Email Authorisation
Authentication Format
Router Settings/Setup See standard Router configuration 


Information is kept as up to date as possible but we recommend you check with the ISP for latest prices & offers.
Notification of any errors or omissions is appreciated.

Page dynamically generated
Style update Oct 2016

Copyright © Kitz 2003-
All rights reserved
Unauthorised reproduction prohibited
  adsl 60 spacer

|| Broadband || ISPs || Tech || Routers || Site || Wiki || Forum ||

| About | Privacy Policy |

adsl 60 spacer Valid CSS!