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PlusNet
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| Contact Details |
| |
| Telephone Contact Details |
| Dept |
Details |
Telephone |
Cost |
Hours |
| Sales | Sales | 0845 140 0200 | lo-call | 07:30 - 22:00 daily | | Cust Service |
CS | 0114 296 5198 | Nat geo |
07:30 - 22:00 daily | | CS | 0800 432 0200 | Free | |
| Tech Support |
BB Faults | 0114 296 5188 | Nat geo |
07:30 - 22:00 daily | | BB Faults | 0845 140 0080 | lo-call | |
| Service Status | SS | 0845 002 0173 | lo-call | 24/7 |
| Online Contact Details |
| e-mail |
Sales: |
|
| Cust Service: |
|
| Online Enquiry Form | Sales Enquiries |
|
| ISP information |
| Set up Connection Fee: |
Free |
Parent/Group |
BT Group |
| Free Modem/Router? |
Free |
Dispute resolution |
CISAS |
| Contract Length |
12/18 |
Support Location |
UK |
| Migration - In |
Free |
Customer Base |
|
| Migration - Out |
Free |
Provisioning |
    |
| Standard Line Rental |
£17.99 |
Line Rental Mandatory |
Some |
|
| Products and Prices |
Note: Information below is a summary of standard prices.
For special offers and full details of monthly costs see Broadband Price Compare
| Product |
Speed |
Price |
Line |
Total |
Cap |
Information |
Contr |
Phone |
Prov Type |
| Unlimited |
17Mb |
13.49 |
0.00 |
13.49 |
Unlimited |
|
12 |
N |
24/1 |
|
| Unlimited |
17Mb |
20.00 |
0.00 |
20.00 |
Unlimited |
|
12 |
Y |
24/1 |
|
| Unlimited |
17Mb |
22.50 |
0.00 |
22.50 |
Unlimited |
|
18 |
Y |
24/1 |
|
| Unlimited |
17Mb |
30.48 |
0.00 |
30.48 |
Unlimited |
£22.99 for 12m |
1 |
Y |
24/1 |
|
| Unlimited Fibre |
38Mb |
17.49 |
0.00 |
17.49 |
Unlimited |
|
18 |
N |
40/2 |
|
| Unlimited Fibre |
38Mb |
25.00 |
0.00 |
25.00 |
Unlimited |
New customers only |
12 |
Y |
40/2 |
|
| Fibre Extra |
76Mb |
22.49 |
0.00 |
22.49 |
Unlimited |
|
18 |
N |
80/20 |
|
| Fibre Extra |
76Mb |
30.00 |
0.00 |
30.00 |
Unlimited |
New customers only |
12 |
Y |
80/20 |
|
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| ISP Ratings |
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