Kitz ADSL Broadband Information
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O2 broadband
 O2

Contact Details
 
Telephone Contact Details
Dept  Details  Telephone  Cost  Hours
SalesSales0800 230 0202FreeOpen 24/7
Cust ServiceCS0800 230 0202FreeOpen 24/7

Online Contact Details
 e-mail Sales:  
Cust Service: customer.service@o2broadband.co.uk  
Online Enquiry Form O2 contact form

Official Links Community Links
O2 Forums      

ISP information

Set up Connection Fee: Free Parent/Group Telefonica
Free Modem? Wireless Dispute resolution CISAS
Contract Length 12 months Support Location UK
Migration - In Free Customer Base  
Migration - Out Free Provisioning IPStream & LLUIPStream & LLU

Products and Prices

Product Speed Price Cap Extra Excess Information Contr Phone Type
Basics >20Mb 13.28 20GB 0 < 1.3 Mb upload 12 N LLU only
All Rounder >20Mb 17.36 FUP 0 < 1.3 Mb upload 12 N LLU only
Access >8Mb 23.00 FUP 0 IPStream 448kbps upload 12 N IPStream only
The Works >20Mb 25.53 FUP 0 < 2.5 Mb upload 12 N LLU only
Basics >20Mb 8.17 20GB 0 < 1.3 Mb upload
Phone Plan required
12 Y LLU only
All Rounder >20Mb 12.25 FUP 0 < 1.3 Mb upload
Phone Plan required
12 Y LLU only
Access >8Mb 18.00 FUP 0 IPStream 448kbps upload
Phone Plan req
12 Y IPStream only
The Works >20Mb 20.42 FUP 0 < 2.5 Mb upload
Phone Plan required
12 Y LLU only

ISP Ratings

Overall ratings
 O2 broadband
O2

Avg Total
Stars: 19.91 
 3.75 
 
 4.10 
 
 4.03 
 
 4.11 
 
 3.92 
 
 
Speed
Support
Service
VFM
Satisfaction


Last 5 Ratings and Comments.

Speed Support Reliability Value Satis Comments Added
ISP ratingISP ratingISP ratingISP ratingISP ratingWould not budge on converting old style BT socket for disabled friend.10-06-13
ISP ratingISP ratingISP ratingISP ratingISP ratingO2 Home Broadband Standard (Legacy). After reducing my speed during a BT line repair, O2 seem incapable of restoring me to my former speeds. 06-06-13
ISP ratingISP ratingISP ratingISP ratingISP ratingP2P caps at 7-10kbps Peak & 32kbps Off-Peak, Promised by Tech Support that my D/L speed of normal traffic will never go below 6MB & currently is 4MB. My package is The 'All Rounder'.26-02-13
ISP ratingISP ratingISP ratingISP ratingISP ratingaverage service - expensve10-02-13
ISP ratingISP ratingISP ratingISP ratingISP ratingo2 broadband very slow freeze game & video webcam TV hd netword o2 bad problems modem 8 times.14-01-13

For more ISP comments and ratings see ISP ratings

Technical Details & Settings

Incoming Mail (pop3) server mail.o2.co.uk  DNS Servers 87.194.255.155
87.194.255.154 
Outgoing Mail (smtp) server smtp.o2.co.uk 
IMAP  
Email Authorisation Authenticate with user@o2.co.uk and your password
Other Outgoing connections to SMTP port 25 are blocked for all servers except smtp.o2.co.uk
Router Settings/Setup See O2 set up information 

 

Information is kept as up to date as possible but we recommend you check with the ISP for latest prices & offers.
Notification of any errors or omissions is appreciated.

Support location included due to requests for this information for those with hearing difficulties etc.

 
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