O2 ISP website

Contact Details

Telephone Contact Details Dept  Details  Telephone  Cost  Hours Sales Sales 0800 230 0202 Free Open 24/7 Cust Service CS 0800 230 0202 Free Open 24/7 Online Contact Details  e-mail Sales:   Cust Service: customer.service@o2broadband.co.uk   Online Enquiry Form O2 contact form Official Links Community Links O2 Forums

ISP information

Set up Connection Fee: Free Parent/Group Telefonica Free Modem? Wireless Dispute resolution CISAS Contract Length 12 months Support Location UK Migration - In Free Customer Base   Migration - Out Free Provisioning

Products and Prices

Product Speed Price Cap Extra Excess Information Contr Phone Type Basics >20Mb 13.28 20GB 0  0 < 1.3 Mb upload 12 N All Rounder >20Mb 17.36 FUP 0  0 < 1.3 Mb upload 12 N Access >8Mb 23.00 FUP 0  0 IPStream 448kbps upload 12 N The Works >20Mb 25.53 FUP 0  0 < 2.5 Mb upload 12 N Basics >20Mb 8.17 20GB 0  0 < 1.3 Mb upload Phone Plan required 12 Y All Rounder >20Mb 12.25 FUP 0  0 < 1.3 Mb upload Phone Plan required 12 Y Access >8Mb 18.00 FUP 0  0 IPStream 448kbps upload Phone Plan req 12 Y The Works >20Mb 20.42 FUP 0  0 < 2.5 Mb upload Phone Plan required 12 Y

ISP Ratings

Overall ratings   O2 Avg Total Stars: 19.91   3.75   4.10   4.03   4.11   3.92    Speed Support Service VFM Satisfaction

Last 5 Ratings and Comments. Speed Support Reliability Value Satis Comments Added Would not budge on converting old style BT socket for disabled friend. 10-06-13 O2 Home Broadband Standard (Legacy). After reducing my speed during a BT line repair, O2 seem incapable of restoring me to my former speeds. 06-06-13 P2P caps at 7-10kbps Peak & 32kbps Off-Peak, Promised by Tech Support that my D/L speed of normal traffic will never go below 6MB & currently is 4MB. My package is The 'All Rounder'. 26-02-13 average service - expensve 10-02-13 o2 broadband very slow freeze game & video webcam TV hd netword o2 bad problems modem 8 times. 14-01-13 For more ISP comments and ratings see ISP ratings

Technical Details & Settings

Incoming Mail (pop3) server mail.o2.co.uk  DNS Servers 87.194.255.155 87.194.255.154  Outgoing Mail (smtp) server smtp.o2.co.uk  IMAP   Email Authorisation Authenticate with user@o2.co.uk and your password Other Outgoing connections to SMTP port 25 are blocked for all servers except smtp.o2.co.uk Router Settings/Setup See O2 set up information

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