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IDNet broadband
 IDNet

Contact Details
 
Telephone Contact Details
Dept  Details  Telephone  Cost  Hours
SalesSales0800 701 2000FreeMon-Fri: 09:00 - 17:00
Sat + Sun: closed
Cust ServiceCS0800 701 2000FreeMon-Fri: 09:00 - 17:00
Sat + Sun: closed

Online Contact Details
 e-mail Sales: contactus@idnet.net  
Cust Service: support@idnet.net  

Official Links Community Links
IDNet Network Status   IDNetters  

Notes
 


ISP information

Set up Connection Fee: 47 Parent/Group IDNET
Free Modem/Router? No Dispute resolution OTELO
Contract Length 1 m Support Location UK
Migration - In Free Customer Base  
Migration - Out Free Provisioning IPStream & 21CN & FTTCIPStream & 21CN & FTTCIPStream & 21CN & FTTC
Standard Line Rental 16.80 Line Rental Mandatory No

Products and Prices
Note:  Information below is a summary of standard prices.
For special offers and full details of monthly costs see Broadband Price Compare
Product Speed Price Line Total Cap Information Contr Phone Prov   Type
ADSL Lite 20Mb 16.50 0.00 16.50 50GB 1 N 24/1 BT 21CN WBC/WBMC
ADSL Lite 20Mb 24.50 0.00 24.50 50GB 1 Y 24/1 BT 21CN WBC/WBMC
ADSL Unlimited 24Mb 21.50 0.00 21.50 Unlimited 1 N 24/1 BT 21CN WBC/WBMC
ADSL Unlimited 24Mb 29.50 0.00 29.50 Unlimited 1 Y 24/1 BT 21CN WBC/WBMC
Fibre Lite 38Mb 21.50 0.00 21.50 50GB 12 N 40/10 Openreach FTTC
Fibre Lite 38Mb 29.50 0.00 29.50 50GB 12 Y 40/10 Openreach FTTC
Fibre Unlimited 76Mb 26.50 0.00 26.50 Unlimited 12 N 80/20 Openreach FTTC
Fibre Unlimited 76Mb 34.50 0.00 34.50 Unlimited 12 Y 80/20 Openreach FTTC

ISP Ratings

Overall ratings
 IDNet broadband
IDNet

Avg Total
Stars: 22.49 
 4.60 
 
 4.63 
 
 4.58 
 
 4.27 
 
 4.53 
 
 
Speed
Support
Service
VFM
Satisfaction


Last 5 Ratings and Comments.

Speed Support Reliability Value Satis Comments Added
ISP ratingISP ratingISP ratingISP ratingISP ratingjust works all the time,unlike previous isps!18-11-17
ISP ratingISP ratingISP ratingISP ratingISP ratingThe speed is stable (even at peak hours), the ping is good, the network routing is good and the tech support team are very helpful (not to mention UK based and available 24/7).02-09-17
ISP ratingISP ratingISP ratingISP ratingISP ratingExcellent customer service 22-08-17
ISP ratingISP ratingISP ratingISP ratingISP ratingGreat service good customer service,what more can I say, quick to answer calls knowledgable and friendly.11-08-17
ISP ratingISP ratingISP ratingISP ratingISP ratingUnlimited great customer support in the UK and 700 peering points, what's not to like.11-02-17

For more ISP comments and ratings see ISP ratings

Technical Details & Settings

Incoming Mail (pop3) server pop3.idnet.com  DNS Servers 212.69.36.3
212.69.40.3 
Outgoing Mail (smtp) server smtp.idnet.com 
IMAP  
Router Settings/Setup See standard Router configuration 

 

Information is kept as up to date as possible but we recommend you check with the ISP for latest prices & offers.
Notification of any errors or omissions is appreciated.

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