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BT broadband

Contact Details
Telephone Contact Details
Dept  Details  Telephone  Cost  Hours
SalesSales0800 800 150FreeMon-Sat: 07:30-22:00
Sun: 09:00 - 18:00
Cust ServiceCS0845 600 7030lo-callOpen 24/7
Tech SupportTech Support0800 111 4567Free 
OtherFUP Team0800 707 6044FreeMon-Fri: 08:00 - 17:00

Online Contact Details
 e-mail Sales:  
Cust Service:  
Online Enquiry Form BT Contact Form

Official Links Community Links
BT Yahoo Service Status   BT Community Forums  


ISP information

Set up Connection Fee: Free Parent/Group BT Group
Free Modem/Router? Home Hub Dispute resolution OTELO
Contract Length 12/18 m Support Location India
Migration - In Free Customer Base  
Migration - Out Free Provisioning IPStream & 21CN & FTTCIPStream & 21CN & FTTCIPStream & 21CN & FTTC
Standard Line Rental 18.99 Line Rental Mandatory Yes

Products and Prices
Note:  Information below is a summary of standard prices.
For special offers and full details of monthly costs see Broadband Price Compare
Product Speed Price Line Total Cap Information Contr Phone Prov   Type
BT Unlimited Broadband 17Mb 23.99 0.00 23.99 Unlimited 12 Y 24/1 BT 21CN WBC/WBMC
Unlimited Infinity 1 52Mb 28.99 0.00 28.99 Unlimited 12 Y 55/10 Openreach FTTC
Unlimited Infinity 2 76Mb 44.99 0.00 44.99 Unlimited 12 Y 80/20 Openreach FTTC

ISP Ratings

Overall ratings
 BT broadband

Avg Total
Stars: 12.65 

Last 5 Ratings and Comments.

Speed Support Reliability Value Satis Comments Added
ISP ratingISP ratingISP ratingISP ratingISP ratingReliable but expensive10-12-17
ISP ratingISP ratingISP ratingISP ratingISP ratingthey're.. meh.. 27-11-17
ISP ratingISP ratingISP ratingISP ratingISP ratingBroadband. I have problems with it just dropping out or just slowing down to an unusable speed. The est speed that I have ever got was 2.5Mbits as I am not in a superfast area02-11-17
ISP ratingISP ratingISP ratingISP ratingISP ratingAs of mid-2017 customer service has improved dramatically with BT now using UK based staff. Most impressed by engineer attitude and effort put into resolving recent line fault. Good value if you are prepared to negotiate hard29-08-17
ISP ratingISP ratingISP ratingISP ratingISP ratingHard to get someone to talk to untill they want your new contract02-07-17

For more ISP comments and ratings see ISP ratings

Technical Details & Settings

Incoming Mail (pop3) server  DNS Servers 
Outgoing Mail (smtp) server 
Authentication Format e.g.
Router Settings/Setup See standard Router configuration 


Information is kept as up to date as possible but we recommend you check with the ISP for latest prices & offers.
Notification of any errors or omissions is appreciated.

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