Support • CS Agents available 24 hours, 7 days a week.
  • Low call rate telephone no 0845 1400200
  • On Line Contact Us Ticket Support
  • Up to date Service Status
  • Up to date Support Statistics.
   
   
Connection • Free Static IP on PAYG and Premier
  • No Port Restrictions. (135 + 445 + 1434 -see full port list below).
  • Backup 0845 access (0845 1400101)
  • IP Blocks available on Premier ( justification & completion of RIPE form - info).
  • Optional p2p blocking for security.
   
   
E-mail • Unlimited number of e-mail addresses.
  • Webmail
  • Spam Filtering
  • e-mail anti-virus scanning
  • SMTP mail delivery upon request
  • Fax to e-mail (not BB+)
   
   
Communications • Fax to e-mail (Premier + PAYG)
  • Newsgroups
  • Web based e-mail, Address Book and Diary.
   
   
Webspace • 250 MB Webspace. (100 MB on BB+)
  • 250 MB per day bandwidth.  (100MB on BB+)
  • Free web stats and raw logs on request. (not BB+)
  • Free hosting for up to 5 domains. (Premier).
  • One .co.uk address for £1 extra per month
  • CGI bin access (Premier + PAYG)
  • MySQL/PHP/Perl (Premier + PAYG)
  • MS Front Page 2002 extensions (not BB+)
   
   
Entertainment Dedicated Game Servers
  BBCi
   
   
Blocked Ports 135 (dcom-scm) All
  137 W32.Opaserv Worm (netbios-ns) All except Prem + Bus
  139 Open share connection (netbios-ssn) All except Prem + Bus
  445 (microsoft-ds) All
  1434 (ms-sql-m) All except Prem + Bus
  TCP 12345 Netbus Trojan (italk) All except Prem + Bus
  UDP 1026 - 1029 Messenger spam All except Prem + Bus
  TCP 1023 - 1028 Messenger spam/Lsass Vulnerability/NetSpy All except Prem + Bus
   
PN